President’s Welcome
Welcome to Les Clefs d’Or Denmark.
We are a concierge association, which is a non-profit organization based on friendship between our members and partners. Our goal is to give members the best knowledge and experiences of Copenhagen and nearby attractions so they can provide the best service possible to all of our guests traveling to Denmark, while helping promote tourism through the country.
Les Clefs d’Or is a world-wide organization with more than 3,500 Concierges wearing the recognizable symbol of the crossed keys on their uniform. In Denmark we have 14 Concierges with the distinguished keys, all representing their hotel and Les Clefs d’Or, offering not only the highest service standards, but also reflecting the passion of our organization, where we help create magical moments with our guests every day.
As a partner or member of LCD Denmark you have the opportunity to reach the front-line members in hotels, both Concierges and front desk personal. We face thousands of guests yearly and influence them with our expertise in opportunities for a memorable stay. Not only do we help recommend restaurants, sights and shopping, but we help unlock special experiences that only we know about, or have access to.
It has been an honor to be elected as President of Les Clefs d’Or Denmark since 2023. I earned my keys in 2017 and have been working in hotels and the service industry for as long as I can remember. I attended the International Congress in Istanbul, and plan on attending the congress in Bali in 2024.
I hope our association can help and inspire others in the hotel and service industry, and everyone is welcome to contact me or one of the members of the board with ideas, new opportunities, comments and questions.
In Service Through Friendship!
Michelle Exarhos
Radisson Collection Royal Hotel
Copenhagen
